Privacy Policy

1. Information We Collect

We may collect:

• Your full name, email address, phone number, billing address, shipping address.
• Browsing analytics, IP address, device information, and cookie identifiers.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Provide customer support.
• Send order updates.
• Improve our website and services.
• Send promotional emails only if you choose to receive them.

3. Payment Security

• Payments are processed through secure third-party payment gateways (such as Razorpay or other authorized providers).
• Shivani Fashion does not store your debit/credit card, UPI PIN, CVV, or banking credentials.

4. Cookies & Local Storage

We use cookies and local storage to:

• Keep you logged in.
• Manage your shopping cart and wishlist.
• Improve website functionality and security.

You can disable cookies through your browser, but some website features may not work properly.

5. Data Sharing

We respect your privacy.

We do not sell or rent your personal information.

We may share limited information only when necessary with trusted service providers involved in operating our business, including:

• Payment service providers.
• Shipping and logistics partners.
• Cloud hosting and database providers.
• Government authorities if required by law.

6. Data Security

We use reasonable security measures, including encrypted connections (HTTPS/TLS), to protect your information. However, no online system can guarantee 100% security.

7. Data Retention

We retain your information only as long as necessary to process orders, provide customer support, comply with legal obligations, and maintain business records.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Delete your account and personal data (subject to legal requirements).
• Unsubscribe from promotional emails.

9. Children's Privacy

Our website is intended for users aged 18 years or older. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Governing Law

This Privacy Policy is governed by applicable Indian laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable data protection regulations.